AAA Auto Repair Las Vegas

Use your membership to get a AAA DISCOUNT of 10% off labor up to a maximum of $100.

• Member Savings - Save a minimum of 10% on labor ($100 maximum discount) with your AAA membership.
• About AAA Approved Centers - Find out below why AAA Approved Auto Repair™ should mean so much to you. See the stringent criteria we had to meet before earning this certification and how important it is to you and your experience.
• Terms and conditions - To receive discount, please mention your AAA membership when calling for appointments or reservations and provide your valid membership number at time of purchase. Although it is rare, AAA offers are subject to change and can be expired without notice. Although we’d like to, the AAA offers are not valid with other discounts, promotions, or coupons. Some conditions and restrictions may apply to all offers.

To earn the AAA designation Allied Service Center met stringent standards for:

• Services Offered
• Customer Satisfaction Level
• Staff Qualifications
• Community Reputation
• Facility Condition
• Equipment Available
• Insurance

AAA facilities are judged on the following criteria:

Facility Requirements

The facility must provide services in the following areas:

• Engine tune-up
• Minor engine repair
• Brakes
• Electrical system
• In addition, a facility may provide the following optional services:
• Tires, steering, suspension

Major engine repairs:

• Automatic transmission
• Heating, air conditioning
• Manual transmission, rear axle

Customer service:

• Clean, safe and comfortable customer facilities are required.
• Visible identification must be worn by all reception staff.
• All service staff must be qualified, courteous and efficient.
• The facility must receive a favorable response of 90% or better in each rating category of the AAA Auto Repair Service Questionnaire returned by the facility’s customers**.

** Allied received an overall 97.4% customer satisfaction rating.

Facility appearance:

• The facility must be clean, tidy and attractive inside and out.

Staff qualifications and training:

• The facility must have a National Institute for Automotive Service Excellence (ASE) certified mechanic or equivalent for each area of service which the facility offers.
• A garage supervisor must be available during all hours of service operation for member contact and quality control purposes.
• The facility must have an effective quality control program in existence.
• The facility must have a formal training system for keeping employees up-to-date on new automotive systems.
• The facility must have technically competent service reception personnel who are trained to advise customers regarding repairs and service.

Community reputation:

The facility must have an acceptable community reputation as determined by reviews and analysis of:

• Dun and Bradstreet or bank financial or equivalent reports
• Consumer Protection Agency report
• Inquiries of past customers randomly selected by AAA

Insurance:

• The facility must have prescribed limits of commercial general or garage liability insurance, including bodily injury and property damage coverage and garage keeper’s legal liability insurance.

General equipment:

• Vehicle lifts, hoists or lifting jacks
• Lubrication equipment
• Parts cleaner
• Safety stands
• Technical service manuals (up-to-date) or electronic access
• Torque wrench set (inch/foot)
• Vernier caliper
• Welding equipment
• Micrometer 0″-1″
• Headlight alignment tester
• Engine tune-up
• Engine analyzer with display
• Digital voltmeter, ammeter, ohmmeter, dwellmeter, tachometer
• Timing light
• Vacuum/pressure gauge
• Compression tester, cylinder leak down tester
• Exhaust gas analyzer
• Fuel injection test equipment
• Injector pulse tester

Minor engine repair:

• Hand-held tools only
• Brakes
• Brake drum and disc lathe
• Dial indicators
• Brake disc micrometer
• Brake drum gauge

Electrical:

• Digital voltmeter
• Digital ohmmeter
• Digital ammeter
• Battery load tester
• Battery charger
• Alternator, regulator, starting circuit tester
• Tires, steering, suspension:
• Alignment rack/tables
• Wheel balancer, spin or bubble
• Coil spring compressor
• Tire changer
• Related special tools
• Heating and air conditioning:
• Radiator and cap pressure tester
• A/C recharging station
• A/C leak detector
• Vacuum pump
• Manifold gauge set
• Freon recovery system

Major engine repair:

• Engine repair stand
• Engine floor crane
• Outside micrometer 0″-4″
• Valve refacer, valve seat cutter
• Cylinder hone/deglazer
• Cylinder bore gauge or inside micrometer 0″-4″

Automatic transmission:

• Related special tools
• Pressure gauge (300) psi
• 30-inc.asph hp. vacuum gauge
• Transmission jack

Manual transmission and rear axle:

• Gear puller, axle puller
• Arbor/hydraulic press
• Clutch aligning tools

Customer response:

In addition to meeting the facility approval criteria, applicants must receive a favorable response of 90% or better in each rating category of the Auto Repair Service Questionnaire returned by the applicant’s customers*.

*Approximately 100 questionnaires are mailed out. A minimum of 25 must be returned to make a complete file. If response is less than that, the facility is rejected.