AAA Auto Repair

Less Than 1% of Shops in Las Vegas Earn AAA Status

For AAA approved auto repair questions, estimates or appointments call us at 702-364-0566.

10% DISCOUNT

Use your membership to get a AAA DISCOUNT of 10% off labor up to a maximum of $100.

AAA STATUS

To earn the AAA designation Allied Service Center met stringent standards for:

• Services Offered
• Customer Satisfaction Level
• Staff Qualifications
• Community Reputation
• Facility Condition
• Equipment Available
• Insurance

AAA SHOP CRITERIA

AAA facilities are judged on the following criteria:

FACILITY REQUIREMENTS
The facility must provide services in the following areas:

• Engine tune-up
• Minor engine repair
• Brakes
• Electrical systems
• In addition, a facility may provide the following optional services:
• Tires, steering, suspension

Major engine repairs:

• Automatic transmission
• Heating, air conditioning
• Manual transmission, rear axle

Customer service:

• Clean, safe and comfortable customer facilities are required.
• Visible identification must be worn by all reception staff.
• All service staff must be qualified, courteous and efficient.
• The facility must receive a favorable response of 90% or better in each rating category of the AAA Auto Repair Service Questionnaire returned by the facility’s customers**.

** Allied received an overall 97.4% customer satisfaction rating.

Facility appearance:

• The facility must be clean, tidy and attractive inside and out.

Staff qualifications and training:

• The facility must have a National Institute for Automotive Service Excellence (ASE) certified mechanic or equivalent for each area of service which the facility offers.
• A garage supervisor must be available during all hours of service operation for member contact and quality control purposes.
• The facility must have an effective quality control program in existence.
• The facility must have a formal training system for keeping employees up-to-date on new automotive systems.
• The facility must have technically competent service reception personnel who are trained to advise customers regarding repairs and service.

Community reputation:

The facility must have an acceptable community reputation as determined by reviews and analysis of:

• Dun and Bradstreet or bank financial or equivalent reports
• Consumer Protection Agency report
• Inquiries of past customers randomly selected by AAA

Insurance:

• The facility must have prescribed limits of commercial general or garage liability insurance, including bodily injury and property damage coverage and garage keeper’s legal liability insurance.

EQUIPMENT REQUIREMENTS

General equipment:

• Vehicle lifts, hoists or lifting jacks
• Lubrication equipment
• Parts cleaner
• Safety stands
• Technical service manuals (up-to-date) or electronic access
• Torque wrench set (inch/foot)
• Vernier caliper
• Welding equipment
• Micrometer 0″-1″
• Headlight alignment tester
• Engine tune-up
• Engine analyzer with display
• Digital voltmeter, ammeter, ohmmeter, dwellmeter, tachometer
• Timing light
• Vacuum/pressure gauge
• Compression tester, cylinder leak down tester
• Exhaust gas analyzer
• Fuel injection test equipment
• Injector pulse tester

Minor engine repair:

• Hand-held tools only
• Brakes
• Brake drum and disc lathe
• Dial indicators
• Brake disc micrometer
• Brake drum gauge

Electrical:

• Digital voltmeter
• Digital ohmmeter
• Digital ammeter
• Battery load tester
• Battery charger
• Alternator, regulator, starting circuit tester
• Tires, steering, suspension:
• Alignment rack/tables
• Wheel balancer, spin or bubble
• Coil spring compressor
• Tire changer
• Related special tools
• Heating and air conditioning:
• Radiator and cap pressure tester
• A/C recharging station
• A/C leak detector
• Vacuum pump
• Manifold gauge set
• Freon recovery system

Major engine repair:

• Engine repair stand
• Engine floor crane
• Outside micrometer 0″-4″
• Valve refacer, valve seat cutter
• Cylinder hone/deglazer
• Cylinder bore gauge or inside micrometer 0″-4″

Automatic transmission:

• Related special tools
• Pressure gauge (300) psi
• 30-inc.asph hp. vacuum gauge
• Transmission jack

Manual transmission and rear axle:

• Gear puller, axle puller
• Arbor/hydraulic press
• Clutch aligning tools

Customer response:

In addition to meeting the facility approval criteria, applicants must receive a favorable response of 90% or better in each rating category of the Auto Repair Service Questionnaire returned by the applicant’s customers*.

*Approximately 100 questionnaires are mailed out. A minimum of 25 must be returned to make a complete file. If response is less than that, the facility is rejected.